AI-Powered Conversations

Deliver instant, human-like responses 24/7.
Our smart AI understands context, adapts tone, and handles complex customer queries—without human delay.

  • Natural language understanding (NLU)
  • GPT-based conversational engine
  • Context-aware memory for smarter replies

Real-Time Analytics & Insights

Track what matters, tweak what works.

Monitor conversations, measure engagement, and optimize performance with our easy-to-read analytics dashboard.

  • Message volume & response rates
  • User behavior tracking, including sentiment
  • Conversion & drop-off analysis

Easy Integrations

Plug into your existing tech stack in minutes. 

LiveCS.ai works with your favorite tools so you can keep workflows smooth and your team efficient.

  • CRM (HubSpot, Salesforce, Zoho)
  • Helpdesk (Zendesk, Freshdesk)
  • Communication (WhatsApp, Messenger, Slack, SMS)
  • Zapier + API access

Live chat sentiment analysis

An adaptive dashboard to see the sentiment of the conversation.

  • Conversation analysis
  • buying signals
  • Adaptive AI settings per conversation

Train with Your Data

Upload your own content to teach your bot. 

Feed the chatbot your FAQs, product docs, and policies, and it will respond just like your best team member.

  • Inbuilt data training interface
  • Industry-specific fine-tuning
  • Knowledge base syncing

Multi-Channel Support

Meet your customers where they are.

Deploy your chatbot across all major channels—web, mobile, and social—with consistent performance and voice.

  • Web chat widget
  • WhatsApp
  • SMS, email, and live chat fallback

Team Collaboration Tools

Built for businesses of every size.

Manage multiple bots, assign conversations, and collaborate across your team—all in one place.

  • Role-based access control
  • Shared inbox with human takeover

Enterprise-Grade Security

We take your data seriously.

LiveCS.ai is built with enterprise-grade security, data privacy, and compliance in mind.

  • GDPR-ready
  • End-to-end encryption
  • Role-based permissions & audit logs

Live Chat + Human Handoff

Seamlessly escalate complex issues.

When AI isn't enough, LiveCS.ai transfers chats to the right human agent—without losing context.

  • Manual or automated escalation
  • Agent notification & alerts
  • Chat history preserved

Mobile-Optimized

Your chatbot looks great on any device.

Optimized for mobile, tablet, and desktop to ensure a flawless user experience everywhere.

Ready to see it in action?

Start your 14-day free trial and launch your first AI chatbot in minutes—no credit card required.